(no subject)
Feb. 1st, 2002 04:12 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
yakk0dotorgThe Dark side shows its stupidity:
jtdennis,
I am not sure of what the issue is but when I go to support.dell.com and put in the service tag 5HRQT01 I get all your system information, so I am not sure what you referring to.
If the floppy drive is faulty then Dell will replace it just as we have as long as the system is under warranty, which your system is (service tag 5HRQT01).
The phone number to contact our US Mobile Computing Hotline is 800-822-8965 for Corporate/Government Accounts or at 800-247-9252 for Direct accounts. You will be connected to a Technical Specialist who will help you resolve the issue over the phone or arrange the appropriate service. You can also email mobile_support@dell.com for assistance. If contacting Technical Support via email, please include your system service tag and a description of the problem and troubleshooting done to try to resolve it.
If you are outside of the United States, you will need to contact Dell in your global area.
Thank you for choosing Dell.
---
John M.
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Good will always prove to be smarter:
What I am referring to is that information does come up, but not the correct information for my system. As you can see from http://premiersupport.dell.com/us/en/SystemDetails/sysconfig.asp?ServiceTag=5HRQT01&nav=System_Configuration This is the same configuration for the Inspiron 8000 I HAD. I have an 8100 now and the support page is USELESS to me.
jtdennis,
I am not sure of what the issue is but when I go to support.dell.com and put in the service tag 5HRQT01 I get all your system information, so I am not sure what you referring to.
If the floppy drive is faulty then Dell will replace it just as we have as long as the system is under warranty, which your system is (service tag 5HRQT01).
The phone number to contact our US Mobile Computing Hotline is 800-822-8965 for Corporate/Government Accounts or at 800-247-9252 for Direct accounts. You will be connected to a Technical Specialist who will help you resolve the issue over the phone or arrange the appropriate service. You can also email mobile_support@dell.com for assistance. If contacting Technical Support via email, please include your system service tag and a description of the problem and troubleshooting done to try to resolve it.
If you are outside of the United States, you will need to contact Dell in your global area.
Thank you for choosing Dell.
---
John M.
+-+-+-+-+-+
Good will always prove to be smarter:
What I am referring to is that information does come up, but not the correct information for my system. As you can see from http://premiersupport.dell.com/us/en/SystemDetails/sysconfig.asp?ServiceTag=5HRQT01&nav=System_Configuration This is the same configuration for the Inspiron 8000 I HAD. I have an 8100 now and the support page is USELESS to me.
